The Difference

For us the most important rule is the golden rule

People say they like our selling process. I'm pretty sure that's because we don't try to sell you anything.

When my wife and I started this company ten years ago, I had to become the salesperson. That was tough because I don't like the sales tactics used in this industry.

• You have to make them buy right now or they'll buy from somebody else.
• You have to use trick questions or speak as though you’ve already entered into an agreement.
• Free “stuff” offers and seasonal sales.
• Tell them the price, give them the contract, and then shut up. The first person to speak, loses.
• Quote the price high. If they won't buy right now start coming down in price.

I won't buy from those people -- Ever!

A salesperson that uses those tactics with me never gets my business, because I consider them dishonest.

From the beginning our plan has been to rely on happy customers to spread the word. You don't make anyone happy by being dishonest.

We don't insult you with FREE stuff.

You don't get a prize for spending your money with us. C'mon, that stuff isn't free, and we both know who's paying for it.

The quoted price is the real price.

If you say it's too much and I drop the price ten percent, what does that mean? To me it means the bill was padded, which in essence means I was lying to you. We also don't quote low and then raise the price after we get started. The quoted price is the real price.

"Craftsmen with Integrity" ???

Integrity is the founding principle of our company. I wanted customers to use it to put us under the microscope. I didn't know how else to say it except, well, just saying it.

I guess over time "Craftsmen with Integrity" has become our slogan. But it's for real.

So, yeah, how we sell might be unusual.

But we sell the same way that we like to be sold. And our do-unto-others philosophy carries over to our Low-Stress Building Process.

If you would like to tell us about your project, just use the contact button.

You'll like how we do business.